If you upgraded to Windows 10 or a later version, you'll need to re-add your accounts to the Mail app. If you're having problems setting up your account, try the following.
During this time, you may see "Not synced yet" in the message pane. Note: It may take a few minutes for your account to synchronize. Your data will start syncing as soon as your account is set up. Make sure that the email address is correct and then try again. Note: If you receive the message “We couldn’t find info for that account. The account name is what you'll see in both the left pane of the Mail app and in the Manage Accounts pane. For most accounts, this is your email address, password, and the account name. Note: On a phone or tablet, tap the three dots at the bottom of the page to access Settings.Įnter the required information and select Sign in.
If you've used the Mail app before, at the bottom of the left navigation pane, select Settings, and then choose Manage Accounts. If this is the first time you've opened the Mail app, you’ll see a Welcome page. Select Start , enter Mail, and choose the app from the results. You can add that email account and many other email accounts to the Mail and Calendar apps to start sending and receiving email and creating and managing events. If you have Windows 10 or a later version and you sign in with a Microsoft account that has an, Live, Hotmail, or MSN address, that account is added to the Mail and Calendar apps. If your device is locked, please follow the instructions below taken from Microsoft's knowledge base. If you need help with the instructions or want to purchase an unlock key, please contact Tobii Dynavox. Your device will need to be unlocked in order to follow the link. These instructions will be the most up to date.
The following link will take you to instructions on Microsoft's website for setting up email in the Mail app.
Please follow these instructions to set up the Mail app if you will be using the Outlook Mail page set.
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